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Frequently Asked Questions

tf-question.gifWelcome to Transfer Factor US. We specialize in shipments of Transfer factor within the US. We have over 19 years of experience selling 4Life products online. 


Is there a way to get transfer factor cheaper?

We sell the 4Life products at the price and policy of 4Life. Create an account to see other pricing options. Or Call us to discuss becoming a PREFERRED CUSTOMER to receive FREE products or to become a distributor to earn additional rebates on your product purchases in addition to the FREE products.


How Much is Shipping and Handling?

Based upon feedback from our customers, we offer several levels of shipping service:


1.  FREE Shipping for ALL PRODUCTS (Standand Mail USA ONLY)

2.  FREE Upgrade to Priority Mail From USPS depending on order size.

3.  2-Day Service Guaranteed

4.  Next Day Air Guaranteed


"Days" refers to business days Monday through Friday, excluding holidays and weekends. Saturday delivery is extra, please call to inquire.

Do you ship internationally?

Please contact us via email or phone for international orders. 1-213-384-3812 or


Do you ship COD?



Can I send a Check or Money Order?

Paying by Check or Money Order: If you are paying by check you must mail your check first to the address below. Once your check clears our bank we will ship the products.

Will I receive a tracking number and updates?

You will be notified via Email with a tracking number for all Shipments at the time we have shipped your order. You will be given a link to track the order in the same email.

Will my order ship the same day?

We ship the same day the order is placed if received before 3pm pst. We order products weekly to maintain a fresh supply from our manufacturer 4Life Research. For this reason on a rare occasion we may have a product on back order for a day or two. We really try to be as quick as possible since we understand you have made an important decision to order our products.

What if my order is returned or refused?

Product credit will be given at the request of the customer less shipping and handling. Some shippers charge an additional shipping/handling charge to return packages that are undeliverable in which case this will be charged back to the customer. If the customer wishes to have the product re-shipped, additional shipping charges will apply.

What is the return policy?

We offer the 4Life guarantee. If for any reason you are not satisfied with your product purchase within 30 days, send back the unused portion of the product in the original box, and we will promptly replace, or credit your account less shipping and handling.

Do I have to pay sales tax?


How can I reach someone to get more information?

If you would like more information about the products write to us, call us 1-213-384-3812 or E-Mail us

4Life Wilshire Center at 3130 WILSHIRE BLVD STE 309 LOS ANGELES, CA 90010

How Do I contact Customer Service?

CUSTOMER SERVICE: 1-213-384-3812

CUSTOMER SERVICE HOURS: 8:00am to 6:00pm PST Mon - Fri.


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